Several consumers feel cheated and believe that the Datawind customer care makes false promises about the delivery of the tablet. We spoke to a few users who have registered a complaint in the various consumer forums and this is what they had to say.
He paid in advance and sent several email to Datawind and the only reply he received was "the delivery is started you will be receiving next month. Like me many people fell for that cheap tablet name and quick delivery mentioned on their website earlier. It has been four months and I am tired of calling them. Naveen has a trail of messages and umpteen false promises made by Datawind about the shipment dates to show, wherein Datawind has been saying the device will be received in days from March.
The cheque was cleared long ago with still no sign of the tablet. I wanted to gift it to my brother on his birthday i. Again i decided to gift it to my niece on her birthday i. Now i have no other option other than sending emails as the I cant get through their numbers, they respond on monthly basis with an apology note. The latest one is that, they will surely deliver it in month of august.
What marketplace, exactly? India has delivered copious amounts of world-class software, but little hardware. I stop to chat with Bimal Jhaveri, who owns Hardtrac Computer Services, a chain of 11 retail stores that sell laptops, desktops, and tablets. The government would need to help manufacturers with land and tax breaks. There are no Indian brands in computers.
And the Aakash? The only place he has ever seen one is in the newspaper. Not a single shopper has ever asked for one, and he doubts one ever will.
Phatak is passionate about extending education into every corner of India. On the walls of his house, amid the mounted elephant heads—representations of the god Ganesha—are numerous photos of his sons, both of whom are engineers. His dream was for them to go to America, and they have. Every windowsill is crammed with tokens of appreciation from have-nots, students from the remote, rural schools where he regularly gives speeches, hoping to open young minds to the possibilities beyond their villages.
Phatak believes the Aakash is for these young people. Nobody on the Aakash 1 team will give him a firsthand account of what went wrong. There were a dozen people in the room, and Phatak was sitting at the back. Phatak nodded yes, and that was that. From the reams of documents he has since read, he concluded that the missing ingredient has been trust. He has zeroed in on one particular rejected bank transfer.
This, of course, addresses none of the technical failures, and when I ask Phatak about that, he concedes that one failing of the first Aakash may have been that its deadline was too ambitious. When I ask if he has a prototype of the Aakash that I can see, he shakes his head apologetically.
The eagerness to peddle this line seems not to have faded. The government still insists that the next-generation Aakash will debut this fall. My hopes of seeing this fabled machine did not fade either.
You make your point, a fair one at that. Do you have reasons to believe that things are still going out of hand? Secondly what the goverment is trying to make some business out of it as it clearly mention in the statement of govt that this is purely non profit based scenario just to improve the education of the country, as poor among poor can take up the current education but the thing is lacking behind is that the person who is unable to have a 2 time meal a day what he ll purchase the cheap tablet for education, as in this is totally back out by the govt.
I had read an article where the production has started in banglore and also delhi public school has distributed the tablet to the students of the school and after that govt demand the return of the tablet back to producer as it contains flaws with it, this is totally a weak system govt who dont know what to unveil and when to unveil as its save the money and manufacturing cost, same case happened with TATA NANO.
Not a fancy tablets, TVs, etc. Since all the politicians are rich and full of corruption everywhere,they don't meet poor people those who don't have the basic needs.
They have to travel and live along with the people. Funny how I spoke to Suneet Singh Tuli in November , when he was a speaker at TEDx Mumbai, and he seemed so confident that the press and the world and the thinking public had it wrong, and that he had it right.
He rattled off numbers on stage that seemed to indicate that Datawind had indications of interest for volumes that were 10x the size of the current tablet market. I distinctly remember his insistence, on and off stage, that what they were doing was possible, was done, and that they were one step away from delivery.
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And questions remain unanswered. By Seema Singh. Get help. Privacy Policy. Password recovery. Home How To How to buy the Aakash tablet. How to buy the Aakash tablet. By Sandeep Budki. December 16, Tags Mobile. Previous article Top 5 apps for Android tablets.
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